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Resoundingly Human

May 27, 2026

Earlier this year, we kicked off 2026 with INFORMS President Mark Lewis, talking about his vision for the year ahead.

Now, just after the INFORMS Analytics+ Conference – his first major event as president – we’re checking back in to reflect on what we’ve seen so far, what stood out, and what’s still ahead...


May 10, 2026

In this episode, we’re diving into something every one of us experiences - but may not always think about strategically: customer relationships. Why do we stay loyal to some brands and leave others after one frustrating interaction? How are analytics and AI helping companies predict churn, personalize...