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Resoundingly Human

Mar 28, 2019

This podcast is part of a series highlighting the finalist teams of the 2019 INFORMS Franz Edelman Award. We will be releasing these episodes in the countdown to the INFORMS Business Analytics Conference in Austin, TX, April 14-16. In this episode, we are joined by Aly Megahed, Research Group Lead with IBM Research and Mark Smith, Business Lead with IBM Services, to learn about how IBM's use of (O.R.) and analytics to manage the highly complex process of competing for and negotiating information technology (IT) service contracts around the world.